Help Center
Incidents
Log damage, injuries and near-misses, triage them, and follow up with customers.
Reporting an incident
How to log an incident in VanMan from the web or mobile, including AI photo assessment for damage.
Triaging incidents in the office
Use the Incidents page to filter, review, and action incidents raised across your jobs.
Following up with a customer about an incident
Email or SMS an affected customer straight from a job-linked incident, with the damage photo attached.