Email Integration
Your inbox meets your jobs
Connect your Gmail or Outlook account and VanMan automatically captures every email that mentions a job number — linked to the right job, with attachments stored and full threading.
Key Benefits
Why Email Integration
The advantages that make the difference for your moving business.
Emails linked to the right job
VanMan scans incoming and outgoing emails for job numbers. When it finds a match, the email is automatically captured against that job — no forwarding or copying needed.
Reply without leaving VanMan
See an email on a job and need to respond? Reply directly from VanMan. Your response is sent from your connected email account and threaded into the existing conversation.
Works with Gmail and Outlook
Connect whichever email provider your business uses. One-click OAuth setup for both Gmail and Microsoft 365 / Outlook. Your credentials are encrypted and stored securely.
One-click email connection
Head to Settings, click Connect next to Gmail or Outlook, and authorise VanMan to read your inbox. That's it — emails start appearing on jobs within minutes. No IT setup, no forwarding rules, no server configuration.
Real-time email capture
VanMan uses webhooks to capture emails the moment they arrive — Gmail via Google Pub/Sub and Outlook via Microsoft Graph change notifications. No polling, no delays. Attachments are downloaded and stored against the job automatically.
Full email threading
Email conversations are threaded by subject and message ID, just like your inbox. See the full back-and-forth between your team and the customer in one place. Every team member with access to the job can see the conversation history.
Works With
Every conversation in one place
Email integration works alongside SMS and in-app messaging. All customer communication is captured against the job — regardless of channel.
Related
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Manage the full lifecycle of every moving job — from initial enquiry through to completion and invoicing.
Learn moreCustomer Communications
Send automated SMS and email updates to customers at every stage — confirmations, reminders, and follow-ups.
Learn moreWorkflow Automation
Build visual workflows that trigger automatically when jobs change, bookings come in, or invoices are created — no coding required.
Learn moreReady to try Email Integration?
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