Customising booking form fields
Customising booking form fields
The VanMan booking form comes with a set of default fields, but you can customise it to collect the specific information your business needs from customers.
Open form settings
Navigate to SettingsBooking Form and scroll to the Fields section. Here you can see all current fields and their status.
Enable or disable fields
Toggle optional fields on or off depending on what you need. Core fields like customer name, email, phone, and addresses are always included. Optional fields such as preferred move date, inventory list, number of bedrooms, and special instructions can be enabled or disabled.
Add custom fields
Click Add field to create a custom field with your own label. Custom fields let you ask for specific information such as "Do you need packing supplies?" or "Is there lift access?" Choose between text, dropdown, or checkbox field types.
Save your changes
Click Save to update the form. Changes apply immediately to both the embedded widget and the direct link.
Only ask for information you genuinely need. Shorter forms get more completions. If you can gather additional details during a follow-up call, keep the initial form lean.
Removing a field does not delete data already collected from previous submissions. Historical enquiries retain all the information that was provided at the time.
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